Run your practice. We will handle the rest.

FIG Practice Partners | Medical & Mental Health Virtual Assistants

FIG Practice Partners is a remote team of clinically informed virtual assistants and marketers who support mental health and medical practices across the USA, Canada, and the UK. From patient intake to social media, we bring order, warmth, and consistency to the work behind your care.

Book a Free Discovery Call | Explore Our Services

How can we support you?

One partner for the admin and the marketing your practice needs.

Book A Meeting

Patient Intake and Onboarding

Send, collect, and process intake forms and consent documents. Support initial screening and gather client history for provider review. Send welcome emails so every new patient starts with a smooth first experience.

Appointment Scheduling and Calendar Management

Book, reschedule, and cancel appointments across one or multiple providers. Send reminders to reduce no-shows and keep your calendar full. Manage waitlists and follow up to fill open slots quickly.

Insurance Verification and Benefits Checks

Verify patient eligibility and coverage before the first session. Check benefits, copays, and deductibles so patients know what to expect. Support prior authorizations to prevent delays in care.

Billing and Claims Support

Prepare billing reports and track payments and outstanding balances. Follow up on claims to help secure timely reimbursement. Assist with ICD-10 and CPT coding as part of your billing workflow.

EHR/EMR Documentation and Records Management

Keep patient records accurate, organized, and up to date in your platform. Format session notes and edit clinical reports for provider review. Handle records with privacy in mind, following your practice’s policies.

Referral Coordination and Patient Communication

Coordinate incoming and outgoing referrals and track follow-ups. Manage patient email, portal, and phone messages on your behalf. Keep communication warm, professional, and consistent with your practice’s voice.

Social Media for Therapists and Healthcare Practices

Empathetic, educational social media management for mental health and healthcare practices. Strategy, content, and scheduling by a clinically informed team.

Meet Our Team

Our psychology-trained, HIPAA-trained team understands both the clinical side of care and the business side of running a practice. From intake to billing to social media, we keep your practice organized so you can focus on your patients.

Would you like to start a project with us?

Would you like to start a project with us, or want to know more? Book a free discovery call or message us on WhatsApp.

Home